License expired after upgrade. Why?

According to our upgrade policy regular license allows upgrading for one year after purchase date, unless you have Lifetime license. If you've got this message then it means your free upgrades period has over. Now you need to order an upgrade (it costs 50% of full license price) - http://www.essentialpim.com/buy . Or you can back to previous version - Downloads. If you are not sure what version you entitled for then forward your order ID or email used for ordering to support. 

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3 Comments

  • 0
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    ganesan mahadevan

    My mail id: gmgmvarsha@gmail.com, and used this mail id to buy EssentialPIM version 5.03 portable during 2012 and expired with one year validity. Now wish to upgrade to latest verstion; Shall I get discount:?
    Ganesan M

  • 0
    Avatar
    Maksim Afanasjev

    Please visit http://www.essentialpim.com/buy, section: Renew EssentialPIM Pro license
    There are prices for owners of expired EssentialPIM licenses.

  • 0
    Avatar
    Rickey English

    I purchased two EssentialPIM licenses and one lifetime update license.   I have purchased another computer and want to transfer Pro to the new before I reformat the old computer to sell.   When I try to enter the license key on the new computer it says invalid.   What are the steps to uninstall the copy on my old computer and install on my new machine?   

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